FAQ WMF 1100 S

When the coffee journey takes an unexpected turn, we’re here to help with answers to all questions, from installation to maintenance.

Setup and installation

Unpacking

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Congratulations on choosing the WMF 1100 S! In this video, we'll show you how to unpack your machine properly without causing any damage.

Startup

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Welcome to your first step into the world of coffee enjoyment with your new WMF 1100S! In this video, we'll show you the basic steps you need to take to get your machine up and running...

Beverage presets

Espresso, Cappuccino, Cafe Creme, Latte Macchiato, Ristretto, Cafe au Lait, Hot Water, Milk Foam, 2 Espresso, Milk, 2 Cafe Creme, Espresso Macchiato

Cleaning,
descaling & care

Cleaning process

The daily cleaning rinse starts automatically after pressing the power-off button. A larger cleaning is necessary after 250 preparations or once a week. The machine reliably reminds you of all necessary care steps, and the patented Click+Clean solution makes cleaning the WMF 1100 S OFFICE very easy.

Ordering cleaning supplies

When purchasing the machine, you will receive a complete cleaning set as an accessory. You can conveniently order new cleaning supplies by reaching out to us.

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Cleaning the spout

Regularly cleaning the coffee spout of your WMF 1100S is crucial to ensure optimal coffee quality. Learn how to clean it step by step.

Cleaning the mixing bowl

Cleaning the mixing bowl of your WMF 1100S is important to ensure hygienic beverage preparation. In this video, we'll show you how to thoroughly clean the mixing bowl of your machine to remove residue.

Replacing milk nozzles

When the milk nozzles of your WMF 1100S need to be replaced, it's important to do so properly to maintain the performance of your machine.

Cleaning the milk system

Regular cleaning of the milk system of your WMF 1100S is important to ensure hygienic preparation of milk-based beverages.

Cleaning the milk hose

Regular cleaning of the milk hose of your WMF 1100S is essential to prevent clogs and maintain optimal performance.

Replacing the O ring

When it's time to replace the O ring of your WMF 1100S, it's important to do so correctly to maintain the integrity of your machine.

Descaling

Regular descaling of your WMF 1100S is crucial to extend the lifespan of your machine and maintain the quality of your coffee.

Troubleshooting

The grinder is blocked.

Turn off the coffee machine.
Unplug the power cord.
Remove the lid of the bean container.
Empty the bean container.
Turn the grinder only with the multitool for the container clockwise/counterclockwise (two pins must be inserted into the corresponding recesses of the grinder until the blockage is resolved).
Fill the bean containers.
Replace the lid of the bean container.
Turn on the coffee machine. If the blockage could not be resolved: Adjust the grind setting one step coarser. If the error persists, call WMF Service.

The device does not work.

If your WMF 1100 S OFFICE is not functioning correctly, please follow the operating instructions exactly. Also, check the power supply through the socket.

The USB stick is not recognized.

Please make sure that your USB stick is formatted to the FAT32 file system and does not contain any other files. If the problem cannot be resolved this way, please use another USB stick.

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